Resource Center

White Papers

  • Electronic Bill Presentment and Payment: How to Improve Adoption

    Electronic Bill Presentment and Payment (EBPP) has become an essential part of billing. The explosion of new consumer technologies has changed the way that consumers interact with billers – specifically, when, where and how they pay their bills.

  • The Power of the Member Statement

    This paper examines the attitudes and behaviors of credit union members towards their statements and uncovers the hidden potential for marketing opportunities and increasing institutions' bottom line.

OSG Quick Facts

  • Fully operational 24/7
  • Founded: 1992
  • OSG Corporate Headquarters:
    • Ridgefield Park, NJ
  • Production Facilities (United States):
    • Birmingham, AL
    • Carlstadt, NJ
    • Carol Stream, IL
    • Council Bluffs, IA
    • Eagan, MN
    • Jacksonville, FL
    • Milwaukee, WI
    • Mount Airy, NC
    • Naperville, IL
    • Renton, WA
    • Tempe, AZ
  • Production Facility (Canada):
    • Brampton, Ontario
  • Production Facilities (Europe):
    • Copley, United Kingdom
    • Crewe, United Kingdom
    • Leeds, United Kingdom
    • Liverpool, United Kingdom
  • Marketing Services:
    • Applied Information Group (AIG): Kenilworth, NJ
    • ClickSpark: Rochester, NY
    • Diamond Communication Solutions: Carol Stream, IL
    • DoublePositive: Baltimore, MD and Scottsdale, AZ
    • Garfield Group: Philadelphia, PA
    • Telereach: Plainville, CT
    • WhatCounts: Atlanta, GA; Durham, NC; and Seattle, WA
  • Payment Services/SaaS:
    • AppRev: Temple, TX
    • Miria Systems, Inc.: Norristown, PA
    • Paybox: Plantation, FL
    • RevoPay: Miami, FL and Venice, CA